We do not sell your personal data to any third parties. We may share your personal data with our carefully selected third-party service providers who help us provide our services to you, including:

⤇ Our logistics/warehouse service provider.

⤇ Our couriers and similar delivery companies.

⤇ Our payment providers.

⤇ Our professional partners, including our marketing agencies and website hosts.

⤇ Our customer service providers.

⤇ Our analytics providers.

⤇ Our IT and technical service providers.

In certain circumstances, we may also need to share your data with our legal advisers, bankers, auditors, insurers, and regulators, including the Information Commissioner's Office (ICO), and with any third parties to whom we choose to sell or transfer any part of our business or assets. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to use your personal data for specified purposes and in accordance with our instructions.

⤇ We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know such information. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

⤇ We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

⤇ Our website and app may include links to third-party websites, plug-ins, and apps. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website and app, we encourage you to read the privacy notice of every website and app you visit.

⤇ We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements.

⤇ We will retain your name, email address, address, phone number, date of birth, gender, details of previous purchases, searches, and items saved in your wish list, which we collect when you hold an account with us for such time as you continue to hold an account with us.

⤇ We will retain your name, email address, delivery address, and billing address which you provide to us when you make a purchase on our website or app, and all our correspondence with you for seven years following your last purchase or contact.

⤇ We will treat your payment information in line with the PCI DSS standards which are recognized worldwide.

⤇ Where you register to receive our latest news, products, and offers, we will keep your contact details (generally your email address and/or phone number) for such time as you wish to continue to receive such updates from us. We monitor how you engage with our emails and other electronic messages, and if you don’t open an email or message for 12 months you’ll automatically fall into a 30-day inactive program. If you’re still not active on email or messaging following this period, we’ll retire your contact details and stop contacting you with marketing. Alternatively, you can “opt-out” to stop receiving marketing emails within 24 hours.

⤇ We may need to retain your personal data for other purposes, e.g., operating your account or dealing with any inquiry you have made.

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the following:

⤇ The right to request access to personal data we are holding about you.

⤇ The right to request that the personal data we are holding about you be updated/corrected.

⤇ The right to request the erasure of the personal data we hold about you.

⤇ The right to object to our processing of your personal data on the basis of our legitimate interests.

⤇ The right to object to processing for direct marketing.

⤇ The right to request that we restrict our processing of your personal data.

⤇ The right to request that your personal data be transferred to you or another provider.

⤇ The right to withdraw your consent to our processing (where we are relying on your consent).

If you wish to exercise any of the rights set out above, please contact us at hello@klassy.com.bd. You also have the right to make a complaint to your data protection regulator but please contact us first before escalating your complaint.

If you have any questions about this policy or the personal data we collect about you, please contact us atClick hereto message us or call us at01310 202026
Alternatively, you can write to us at:hello@klassy.com.bd